“The Meyer job lives in five places. None of them is the right one.” That sentence is where aktuno started. Here's the story behind it - and why we think a job file should look after itself instead of needing to be maintained.
I've done IT work for trades and service businesses for over ten years. In that time, I've sat at a lot of desks watching people hunt for a job. The pattern is almost always the same: scroll through WhatsApp first, because that's where the site photos live. Then dig through the inbox, because the quote is in there somewhere. Then check the folder in the van or the office, in case something got printed. And finally, phone a colleague to ask if they remember.
That's not a one-off, and it's not a sign of poor organisation. It's simply how jobs run today: over WhatsApp, over email, on paper, in someone's head. Each channel works fine on its own. The problem only shows up when you have to piece it all back together - and that happens with every job, every day.
For a long time I tried to fix this with the tools already out there: a CRM rollout here, a folder structure there, a new rule that everything goes into the system from now on. None of it stuck for long. Not because the businesses were lazy, but because another tool that needs looking after doesn't solve the actual problem. Nobody has time on-site to file a photo twice.
aktuno doesn't need looking after - it collects. Messages, emails, photos and documents land automatically in the file for the right job. Nothing changes for your team: WhatsApp stays WhatsApp, email stays email. In the background, aktuno sorts everything into one file per job, so anyone can see at a glance what belongs to that client - from the first quote to the last invoice.
One price, from €199 a month. No artificial feature-gating between quote, job and invoice, no setup fee, cancel anytime. If you'd rather not set it up yourself, koetting.io - the company behind aktuno - can handle the rollout for you. But you don't have to.
aktuno is young. The first business to switch over completely was a twelve-person painting company (you can read that story on the blog). We're building aktuno together with the first businesses on board - not finished behind closed doors, but tested and sharpened against real jobs in real daily use. That also means: if you come on board now, you get heard. Feedback goes straight back into the product.
We're always looking for more businesses for the pilot phase. If you want to know whether aktuno fits how your jobs run, book 15 minutes - no pitch deck, no hard sell.
Book intro call15 minutes, no obligation - we'll look together at what aktuno would look like for your business.
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